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With ",[256,261,262],{},"white label",", you run the exact same Clarify features under ",[256,265,266],{},"your own Discord bot application"," instead — your bot's name, avatar and profile appear everywhere your members see it. Nothing else about how Clarify works changes.",[252,269,270],{},"You create a bot in the Discord Developer Portal, copy two values from it, and paste them into your dashboard.",[272,273,274],"note",{},[252,275,276,277,280],{},"White label is set up per server on ",[256,278,279],{},"Settings → White Label",". It is a one-time form: once the instance is created, the page shows it as done.",[282,283,285],"h2",{"id":284},"before-you-start","Before you start",[252,287,288],{},"You need a Discord account that can create applications, and administrator rights on the server you are setting up. The whole process takes a few minutes.",[282,290,292],{"id":291},"create-your-bot-on-discord","Create your bot on Discord",[294,295,297,302,321,325,340,349,353,367,371,393],"steps",{"level":296},"3",[298,299,301],"h3",{"id":300},"open-the-discord-developer-portal","Open the Discord Developer Portal",[252,303,304,305,312,313,316,317,320],{},"Go to ",[306,307,311],"a",{"href":308,"rel":309},"https:\u002F\u002Fdiscord.com\u002Fdevelopers\u002Fapplications",[310],"nofollow","discord.com\u002Fdevelopers"," and sign in. Click ",[256,314,315],{},"New Application",", give it a name, agree to Discord's terms and click ",[256,318,319],{},"Create",".",[298,322,324],{"id":323},"add-a-bot-and-copy-the-token","Add a bot and copy the token",[252,326,327,328,331,332,335,336,339],{},"Open the ",[256,329,330],{},"Bot"," tab. Click ",[256,333,334],{},"Reset Token"," (confirm if asked), then ",[256,337,338],{},"Copy",". Keep the token for the next step — you can only see it once.",[341,342,343],"warning",{},[252,344,345,346,348],{},"Your bot token is like a password for your bot. Never share it or post it anywhere public. If it ever leaks, come back to this tab and click ",[256,347,334],{}," to invalidate the old one.",[298,350,352],{"id":351},"copy-the-application-id","Copy the Application ID",[252,354,355,356,359,360,363,364,320],{},"On ",[256,357,358],{},"General Information",", copy the ",[256,361,362],{},"Application ID"," — the dashboard calls it the ",[256,365,366],{},"Client ID",[298,368,370],{"id":369},"enable-the-required-intents","Enable the required intents",[252,372,373,374,376,377,380,381,384,385,388,389,392],{},"Still on the ",[256,375,330],{}," tab, under ",[256,378,379],{},"Privileged Gateway Intents"," enable ",[256,382,383],{},"Server Members Intent"," and ",[256,386,387],{},"Message Content Intent",", then ",[256,390,391],{},"Save Changes",". Clarify needs both to relay tickets; without them the bot refuses to start.",[394,395,396],"tip",{},[252,397,398,399,384,402,405,406,408],{},"Set your bot's ",[256,400,401],{},"name",[256,403,404],{},"avatar"," on ",[256,407,358],{}," too — this is the identity your members will see.",[282,410,412],{"id":411},"connect-it-in-your-dashboard","Connect it in your dashboard",[294,414,415,419,425,429,464,468,476,480],{"level":296},[298,416,418],{"id":417},"open-the-white-label-page","Open the White Label page",[252,420,421,422,424],{},"In the dashboard, go to ",[256,423,279],{}," for your server.",[298,426,428],{"id":427},"fill-in-application-credentials","Fill in Application credentials",[430,431,432,443,457],"field-group",{},[433,434,437],"field",{":required":435,"name":366,"type":436},"true","text",[252,438,439,440,320],{},"Your application's ID from the Developer Portal. At least ",[256,441,442],{},"16 characters",[433,444,447],{":required":435,"name":445,"type":446},"Token","secret",[252,448,449,450,452,453,456],{},"Your bot's token from the ",[256,451,330],{}," tab. At least ",[256,454,455],{},"50 characters",". It is sent to Clarify once to create your instance and is not shown again.",[433,458,461],{":required":435,"name":459,"type":460},"I agree the terms of service","toggle",[252,462,463],{},"Confirm the terms for running Clarify under your own bot.",[298,465,467],{"id":466},"submit","Submit",[252,469,470,472,473,320],{},[256,471,467],{}," stays disabled until every field is valid. On success the fields lock and the button reads ",[256,474,475],{},"Instance Created",[298,477,479],{"id":478},"invite-your-bot-to-the-server","Invite your bot to the server",[252,481,482,483,486,487,491,492,495],{},"Invite the application to your server from the Developer Portal: ",[256,484,485],{},"OAuth2 → URL Generator",", scope ",[488,489,490],"code",{},"bot"," (plus ",[488,493,494],{},"applications.commands","), the permissions Clarify needs, open the generated link and pick your server. Your bot joins and takes over ticket handling from there.",[282,497,499],{"id":498},"what-changes-for-your-members","What changes for your members",[501,502,503,511,514],"ul",{},[504,505,506,507,510],"li",{},"Panels, ticket cards and DMs come from ",[256,508,509],{},"your"," bot's name and avatar.",[504,512,513],{},"The relay works exactly as before: with mirroring on, staff replies reach the customer through the bot, so personal accounts stay out of the plumbing.",[504,515,516],{},"Every module and integration you have set up keeps working. White label swaps the bot's identity, not its behaviour.",[282,518,520],{"id":519},"frequently-asked","Frequently asked",[522,523,524,537,546],"accordion",{},[525,526,528],"accordion-item",{"label":527},"My bot isn't responding after inviting it.",[252,529,530,531,533,534,536],{},"Check the two ",[256,532,379],{}," on the Bot tab, and that the bot can see and post in the relevant channels. See ",[306,535,238],{"href":239}," if it persists.",[525,538,540],{"label":539},"What if my token leaks?",[252,541,542,543,545],{},"Reset it in the Developer Portal's ",[256,544,330],{}," tab. The old token stops working immediately; contact support to update your instance with the new one.",[525,547,549],{"label":548},"Can I switch back to the shared Clarify bot, or change the token later?",[252,550,551],{},"The White Label page creates the instance once and has no edit or remove controls yet. Contact support for changes; your settings, categories and tickets are unaffected either way.",[272,553,554],{},[252,555,556],{},"Prefer the simple route? You don't have to white label at all — the shared Clarify bot supports every feature in these docs out of the box.",{"title":558,"searchDepth":559,"depth":560,"links":561},"",1,2,[562,563,564,565,566],{"id":284,"depth":560,"text":285},{"id":291,"depth":560,"text":292},{"id":411,"depth":560,"text":412},{"id":498,"depth":560,"text":499},{"id":519,"depth":560,"text":520},"Run Clarify under your own Discord bot application, with your bot's name, avatar and presence.","md",null,{},{"icon":95},{"title":92,"description":567},"zG6AtzTWKL2vcZORTx6QL8rkCsplNXIQZiQwju1Vry0",[575,577],{"title":87,"path":88,"stem":89,"description":576,"icon":90,"children":-1},"Build a creation panel — the message with a button per category that members click to open a ticket — and post it into a channel with \u002Fgenerate-creation.",{"title":103,"path":104,"stem":105,"description":578,"icon":98,"children":-1},"What modules are, how feature tokens work, and the setup pattern shared by every one of them.",1792666274972]