Clarify

Everything you need to run support on Discord.

Clarify turns Discord DMs into clean, pre-sorted forum tickets — with payment lookups, your own data sources, and a relay that keeps members and staff in the right place. These docs walk you through every setting, integration and security detail.

Get started

Open the dashboard

Start here

    Quickstart

    Add Clarify, create your first category, and open a real ticket in a few minutes.

    How Clarify works

    The relay principle: a member DMs the bot, your team works in a forum thread, replies flow both ways.

    Configure tickets

    Categories, ticket fields, panels and general settings — every option explained.

    Payment integrations

    Stripe, PayPal, Tebex and Patreon — connect them and look up orders right on the ticket.

    Data connectors

    Pull data from your own infrastructure and show it to your team — no code required.

    Security & trust

    How your secrets are encrypted, what the relay shares, and what data is stored.