Integrations overview
Integrations connect Clarify to the tools you already use to sell and support. Once connected, a member's order, subscription or membership appears right on the ticket when it opens, your team can look things up and act — refund, invoice, open an issue — from inside Discord, and your own systems can receive every ticket event. No tab-switching, no copy-pasting IDs.
What integrations do
Collect the detail on open
Enable the integration's ready-made input in a category — order ID, transaction ID, member ID — and the answer becomes a card on the ticket the moment it opens.
Look up and act from Discord
/stripe, /tebex, /patreon, /paypal and /issue give your team lookups, refunds, payment links and issues without leaving the ticket.
Push events out
The Webhook integration sends signed ticket events to your own endpoint.
The integrations
Stripe
Look up payments, customers and subscriptions; create invoices and checkout links. Connects with a Stripe sign-in.
PayPal
Create PayPal payment links with automatic confirmation. Bring your own REST app credentials, or use a PayPal.Me name.
Tebex
Look up payments and subscriptions, refund, pause or cancel, and create checkouts. Paste your Checkout API keys and set up the webhook.
Patreon
Show a member's Patreon membership, auto-detected from their linked Discord account. Connects with a Patreon sign-in.
How you connect
Sign in with the provider (Stripe, Patreon, GitHub)
Click Connect, a popup opens on the provider, you authorise (or install the GitHub App), and the popup closes. The dashboard shows a Connected state with your account or campaign name. Stripe and Patreon are active from that moment; the remaining wizard steps set their behaviour. You never handle tokens yourself.
Paste keys (PayPal, Tebex, Webhook)
You create credentials in the provider's own panel and paste them into Clarify; the integration page walks you through where to find them. Once saved, Test connection checks the keys — and Tebex additionally needs its webhook registered in the Tebex panel.
On the ticket
Stripe, Tebex and Patreon offer ready-made inputs you enable in a category's Setup Inputs. When a member answers one, the lookup runs as the ticket opens and the result is posted as a card with the opening message (the Look up when a ticket opens setting, on by default). Patreon can also find the member from their linked Discord account without any input.
Manual lookups with /stripe, /tebex and /patreon answer the supporter who asked, privately. Payment requests created with /stripe and /paypal and checkouts from /tebex post a status card for your team and a Pay card for the customer, and flip to Paid when the provider confirms.
Result cards
Lookup results are shown as cards — blueprints you can restyle, with %placeholder% tokens such as %amount% or %status% that fill with live data. If you don't design a card, Clarify uses a sensible default.
Your keys stay encrypted
Every API key and secret you paste is encrypted at rest and never sent back to your browser — when you edit an integration, the field reads leave blank to keep the current value. For sign-in connections, Clarify stores only what it needs (a connected account ID, encrypted tokens, an installation ID).
Frequently asked
No. Integrations are entirely optional. Connect one only when you want payment, membership or code context on your tickets.
Yes. Each integration is independent — connect any combination.
Your team, as part of the ticket's opening message in the forum thread. If message mirroring is off, that message lives in the customer's ticket and the customer sees the cards too. Payment requests always reach the customer by design.
Clarify stores the records it creates for tickets — a payment request's ID, product, amount and status — and the cards it posts. It does not import your provider's history. Your API keys and tokens are encrypted at rest. See Data & retention.
Assignment
Let supporters claim tickets or assign each other, distribute new tickets automatically per category, and show who owns a ticket right in Discord.
Stripe
Connect your Stripe account so your team can look up payments, customers and subscriptions from a ticket — and send invoices or checkout links without leaving Discord.