Integrations

Patreon

Open the dashboard Service status Get support

Connect your Patreon campaign so a customer's membership shows up on their ticket automatically — from their linked Discord account or their member ID.

The Patreon integration tells your team who they are talking to. When a patron opens a ticket, Clarify looks up their membership on your campaign — usually from the Discord account they linked on Patreon, with nothing to type — and posts a membership card: status, tiers, current pledge, lifetime support, last charge. Your team can also look members up on demand with /patreon.

You connect with a Patreon sign-in; no API key to paste. Integrations cost no feature token.

Find it under Integrations → Patreon in the dashboard. Connecting requires administrator rights on the Discord server, and the Patreon account must own the campaign.

Connect your Patreon campaign

campaignId

connect

Your connected campaign. Connect with Patreon opens Patreon's authorisation window; approve it with the creator account and Clarify resolves that creator's campaign. The field then shows Patreon connected with the campaign name. Use Reconnect to authorise again; revoke Clarify any time in your Patreon settings.

accountLabel

text

An optional label shown in the dashboard's previews.

The connection is created the moment you approve in Patreon's window — the integration is active from then on. Clarify keeps the access tokens encrypted and renews them on its own; if renewal ever fails, lookups tell your team to reconnect.

When should memberships show up?

autoDetectByDiscordId

toggle

Auto-post the membership when a ticket opens, found from the opener's Discord account. Default: on. Needs the patron to have linked Discord on Patreon; if nothing matches, nothing is posted.

autoLookupOnCreate

toggle

Look up the member when a ticket collects a Patreon Member ID or Patreon Email through one of the ready-made inputs. Default: on. Turning this off disables every lookup at ticket creation, including the Discord auto-detect above; /patreon keeps working.

Membership card

cardBlueprint

blueprint

The Patreon Membership card is a blueprint you can restyle. Placeholders fill with real details when it is posted.

Placeholder	Becomes
`%member_id%` · `%full_name%` · `%email%`	The member
`%patron_status%`	🟢 Active patron · 🟠 Declined patron · ⚪ Former patron · ⚫ Never pledged
`%tiers%`	Entitled tiers with their price, e.g. Gold ($5.00)
`%current_pledge%` · `%lifetime_support%`	Current entitlement and lifetime total
`%last_charge%` · `%membership_since%`	Last charge with its status, and the pledge start
`%discord%`	The linked Discord account as a mention
`%dashboard_url%`	Link to your Patreon members page

Amounts are shown in dollars.

Using it in a ticket

On ticket creation, the membership card is posted with the opening message: for the opener's linked Discord account, and for any Patreon Member ID or Patreon Email the member entered (see Ticket inputs). A lookup that finds nobody is silent for auto-detect and leaves a short notice for an entered ID.
On demand, any support member runs /patreon with one of user: (a Discord member), member_id: or email:. The card is shown to you only.

Frequently asked

Ticket inputs

Enable the Patreon inputs in the categories that need them.

Cards & placeholders

How blueprints and placeholders work.

All integrations

Stripe, PayPal, Tebex, GitHub and webhooks.

Tebex

Connect your Tebex store to look up payments and subscriptions from a ticket, refund or pause them, and create hosted checkouts — with paid confirmations through your store's webhook.

GitHub