Add Clarify
Getting Clarify running takes two things: the bot in your Discord server, and you signed in to the dashboard. This page walks you through both, then hands you off to a guided setup for your first server.
1. Invite the bot
Clarify runs as a Discord bot in your server. Inviting it takes one click and needs the Manage Server permission on the server you're adding it to.
Open the invite
Head to app.clarify.bot and start the sign-in. When you pick a server Clarify isn't in yet, you'll be sent to Discord's invite screen.
Choose your server
Pick the server from Discord's dropdown. Only servers where you have Manage Server appear here.
Approve the permissions
Review the permissions (see below) and click Authorize. Clarify joins your server straight away.
What the bot can do
Clarify asks for a focused set of permissions — just enough to run tickets, and nothing more.
| Clarify needs to… | So it can… |
|---|---|
| Manage channels & threads | Create a forum thread (or private channel) for each ticket and tidy them on close |
| Read & send messages | Relay messages between a member and your team |
| Create webhooks | Post messages that look like they come from the right person in a ticket |
| Embed links & attach files | Show cards, transcripts and uploaded files inside a ticket |
2. Sign in to the dashboard
Everything you configure — categories, panels, modules and integrations — lives in the dashboard. You sign in with the same Discord account you use every day.
Go to the dashboard
Open app.clarify.bot.
Continue with Discord
Click Sign in with Discord. Discord asks you to authorise Clarify to see your basic profile and the servers you're in. Click Authorize.
Pick your server
You'll land on a list of your servers. Choose the one you just added Clarify to.
3. First-time setup
The very first time you open a server in the dashboard, Clarify walks you through a short, guided setup — picking support roles, a preset for your kind of server, and the channels tickets live in. This is a one-time step per server.
Once onboarding is done, you land on the dashboard home — a preview of your server with recent activity and stats.